Canada launches new online case status tracker for family class PR applications

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Ottawa— The government of Canada has been announcing new measure to modernize and upscale Canada’s immigration system. A new digital case status tracker is being launched that will allow some family class permanent residence applicants, sponsors and their representatives to more easily check their application status online.

Clients, sponsors and their representatives with ongoing family class applications in the spouse, partner and dependent child categories should visit the Permanent Residence Family Class Application Tracker (https://prt-srp.apps.cic.gc.ca/en) on the IRCC website and enter the information requested that is associated with their file at IRCC. The tracker is only available to those who have an email address on file, as the code to create the account will be sent to that address.

This tool will enable clients to keep track of their application and any needed actions required to keep it moving as quickly as possible. It also increases transparency by giving them access to all of the same information they would get if they contacted an IRCC client service agent.

For the initial launch, the tracker will be available for permanent residence applicants in the spouse, partner and dependent child categories. Immigration, Refugees and Citizenship Canada (IRCC) is working on providing similar solutions to additional applicant groups.

“IRCC interacts with millions of clients in Canada and around the world every year, and we receive a high volume of application update requests by phone and by email at our Client Support Centre. We want to make sure clients can get timely answers to their application inquiries online. The development of digital case status trackers is part of IRCC’s ongoing efforts to provide meaningful and transparent information to clients, and to modernize our services to better respond to their needs,” said Sean Fraser, Minister of Immigration, Refugees and Citizenship.